Chaparral & Robalo Boats Awarded NMMA CSI Award

Friday, March 12th, 2021

For the 14th Consecutive year, both Chaparral and Robalo Boats were awarded the National Marine Manufacturers Association (NMMA) CSI Award for customer satisfaction. Chaparral received the award for the following categories: sterndrive bowrider boats, fiberglass outboard boats, and deck boats. Robalo was awarded for fiberglass outboard boats.

“Consumer expectations of products and services are dramatically increasing across all industries. In recreational boating, we collectively continue to enhance our brand, product and dealer experiences to provide exceptional customer service and quality products,” said Robert Newsome, senior vice president of operations for NMMA. “Today, we honor those boat and engine brands who deliver on these values and are examples of excellence in customer satisfaction.” 

“We are honored to receive this prestigious award on behalf of our employees, dealers, and vendor partners who have worked through very challenging times this year to continue to demonstrate our commitment to upholding the highest standards in customer satisfaction,” said Chaparral Boats, Inc. Founder Buck Pegg. 

For more information about Chaparral and Robalo Boats, please visit www.ChaparralBoats.com or www.Robalo.com.